A local office, and people who help
Lake Wales Access Office is on Hwy 60 in Lake Wales Plaza. We help people apply for the benefits they are entitled to, and we handle auto, home, life and health insurance from the same desk.
Two jobs, one office
On one side, we help people apply for food stamps (SNAP), Medicaid, the Medicare Savings Program, Social Security and Extra Help for prescription drugs. The forms are long, the documents are specific, and a missing page can cost you weeks. We sit with you and go through it properly.
On the other side, we are an insurance office. Auto, homeowners, life, liability, property, health and commercial cover, quoted by someone you can come back and talk to. Both sides are run from the same office at 680 Hwy 60 West, Lake Wales.
- Help applying for five benefit programs
- Auto, home, life, health and commercial insurance
- Walk-ins welcome, Monday to Friday, 9am to 5pm
- Serving Lake Wales and Polk County
What you can count on
You sit across a desk from a person, not a portal. If something on the form is confusing, you can ask.
Most delays come from a missing document. We go through the list before anything is submitted.
We help you apply. We do not decide, and we will not promise a result we cannot control.
You will find our team at food and disaster relief events around Polk County.
Things worth knowing before you visit
On Hwy 60 in Lake Wales Plaza, open Monday to Friday, with a team you can sit down with face to face.
We sit with you and go through the application, so it is filled in properly the first time.
Food stamps, Medicaid, Medicare, Social Security and Extra Help on one side. Auto, home, life and health cover on the other.
You will find us at food and disaster relief events around Polk County, not just behind a desk.
Closed Saturday and Sunday. Calling ahead means we can make sure someone is free to sit with you.
Photo ID, Social Security numbers for the household, proof of income and address, and any letters you have received.
Food and disaster relief
Our team at Freedom Tour relief events around Polk County.
Everything we do
Questions about the office
No. Lake Wales Access Office is a local office that helps people with benefit applications and sells insurance. Decisions on programs like SNAP, Medicaid and Social Security are made by the agencies that run them.
Come in and talk to us
Send a message or call. Tell us what you need help with and we will take it from there.
Call the office(863) 679-1967- Mon to Fri, 9am to 5pm
- Walk-ins welcome
- Lake Wales Plaza, Lake Wales
- 680 Hwy 60 WestLake Wales Plaza, Lake Wales, FL 33853
- Mon to Fri, 9am to 5pmClosed Saturday and Sunday
- (863) 679-1967Walk-ins welcome during office hours