Help with the benefits and coverage you are entitled to
Food stamps, Medicaid, the Medicare Savings Program, Social Security and Extra Help for prescriptions. We sit down with you, go through the application, and make sure it goes in properly. Auto, home, life and health insurance from the same office.
- Walk-ins welcome
- Mon to Fri, 9am to 5pm
- Face to face help
Benefits applications and insurance, under one roof
Five programs we help people apply for, and the insurance side of the office. Click any of them for what to bring and what to expect.
LocalofficeA real office, and a real person
The applications for these programs are long, the wording is confusing, and one missing document can set you back weeks. We are a local office in Lake Wales Plaza where you can sit across a desk from someone who has seen the forms before.
- A real local officeOn Hwy 60 in Lake Wales Plaza, open Monday to Friday, with a team you can sit down with face to face.
- Help with the paperworkWe sit with you and go through the application, so it is filled in properly the first time.
- Benefits and insuranceFood stamps, Medicaid, Medicare, Social Security and Extra Help on one side. Auto, home, life and health cover on the other.
- Part of the communityYou will find us at food and disaster relief events around Polk County, not just behind a desk.
- Straight about what we can doWe help you apply. The decision on each program is made by the agency that runs it, and we will never pretend otherwise.
Four steps, no guesswork
From walking in the door to knowing exactly what was submitted, here is what a visit looks like.
Walk into the office on Hwy 60, or call (863) 679-1967 and tell us what you need help with.
ID, Social Security numbers, proof of income and address, and any letters. We will tell you what is missing.
We sit with you and work through the application question by question, so it is complete and accurate.
You leave knowing what was submitted, what to expect, and what to do if a letter arrives.
Auto, home, life, health and commercial insurance.
The same office handles insurance. Bring your current auto or homeowners policy and we will go through what it actually covers, side by side with a quote from us. Life and health cover for the gaps, and liability, property and commercial insurance for landlords and small businesses.
Not just behind a desk
Our team at Freedom Tour food and disaster relief events around Polk County.
What people say after a visit
From our Google Business Profile.
“Christian was so kind and helpful! Nice to know that people really care.”
“Una atencion exelente y buen conocimiento”
“Sully provided an exceptionally high degree of courteous service throughout my meeting with her. She walked my through all of the paperwork I needed to complete. Thank you, Sully!”
Questions we get every day
Still wondering about something? Call (863) 679-1967 and ask, or just come in.
All FAQs
We help people apply for food stamps (SNAP), Medicaid, the Medicare Savings Program, Social Security and Extra Help for prescription drugs, and we sell auto, home, life, health and commercial insurance. All from one office on Hwy 60 in Lake Wales.
Serving Lake Wales & Polk County
680 Hwy 60 West, Lake Wales Plaza, Lake Wales, FL 33853. Open Monday to Friday, 9:00 AM to 5:00 PM.
Further away? Call (863) 679-1967. Plenty of what we do can start with a phone call.
Ready to get started?
Send us a message or call the office. Tell us what you need help with and we will take it from there.
Call the office(863) 679-1967- Mon to Fri, 9am to 5pm
- Walk-ins welcome
- Lake Wales Plaza, Lake Wales
- 680 Hwy 60 WestLake Wales Plaza, Lake Wales, FL 33853
- Mon to Fri, 9am to 5pmClosed Saturday and Sunday
- (863) 679-1967Walk-ins welcome during office hours